We offer free standard shipping on orders over $150 (NZD).
For orders $149 and under, we charge a flat rate shipping fee of $9.99. 

Expected delivery time for standard shipping is 3-5 business days. 

Yes, We offer free standard shipping for orders over $150.

Free delivery will be automatically applied in checkout once your total spend is equal to or greater than $150 (NZD)

Orders placed will be dispatched within 24-48 hours, and delivered within 2-5 working days. Orders placed after 12PM NZST will be dispatched the following business day. Remote and regional areas may take up to 10 business days for delivery.

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.

Click on the tracking number link or enter the tracking number into our tracking page.

Tracking information may not be immediately available after your order is placed. It can take up to 24 hours for the number to become active in our system. If you don't see any updates right away, please be patient and check back later.

Unfortunately we are unable to offer express shipping at this time.

As of February 19th 2025, all  online orders are shipped from our warehouse in Auckland, New Zealand.

No, we only ship to New Zealand addresses. 
To place an order for international delivery please visit underarmour.com

This offer is only valid on underarmour.co.nz for orders that exceed NZD$150.00.

The Free Delivery applies to New Zealand addresses only. This offer is not valid in conjunction with any other Under Armour offer, internet offer or delivery offer unless specifically stated. Under Armour reserves the right to modify or terminate a promotion at any time without notice. All orders are subject to acceptance under Under Armour's standard terms and conditions.

The window of time between when you place your order and when we start processing it is small, as such we are likely unable to make any amendments or cancel an order once it has been placed. If you do order incorrectly please contact our customer service team as soon as possible. 

To exchange an item please fill our our returns and exchange form here and our customer service team will be in touch to assist you.

It is highly encouraged to create an account to retrieve your order history and enjoy perks such as free delivery & member only discounts. The guest checkout option is available if you prefer to not create an account.

We currently offer a few different types of payment methods which are listed below:

• Visa
• MasterCard
• American Express
• Afterpay
• Apple Pay
• Google Pay
• Shop Pay (Express Checkout) 
• Union Pay

Have you checked your spam inbox?

Otherwise, a spelling mistake in your email address could be the reason that you did not receive a confirmation email. Contact our Customer Service team at [email protected]  and include all the information you can about your order and they can confirm if your order was successfully placed and is being processed.

• Afterpay allows you to pay for your purchase over 4 equal instalments due every 2 weeks.
• You must be over 18 years old and be the authorised holder of an eligible debit/credit card to apply
• Afterpay is only available on Orders under $1500 NZD
• All orders are subject to Afterpay’s approval
• To use Afterpay you must be living in New Zealand.
• If you won’t be able to pay Afterpay on time, please contact them as soon as possible.
• If returning products from your order any refunds are adjusted to your final payment schedule. If your entire order is refunded prior to your first payment being charged no payment will be taken for your order.
• For full terms and conditions or to access your Afterpay account please visit: https://www.afterpay.com/en-NZ/terms-of-service

If you would like to keep your order details together to help track and make future ordering easier. We suggest creating an account with us. If you need to check a detail on a previous order and do not have an account you can view the order with your order number and billing address postcode.

We apologise for any inconvenience caused by this. Please feel free to reach out to our Customer Service Team via email at [email protected]. Please send a picture of the product so that we are able verify that you have not received the wrong item and we will work to have this resolved for you quickly

We do our best to deliver all your orders, however on some occasions the product you ordered may no longer be in stock. If your order(or part of your order) is cancelled, you will recieve a message from our customer service team and the funds will be refunded to your original payment method. This will be completed within 5-10 days, do note that your bank may take an extra day to process the payment to your account. If you are still unclear on the status of your order we recommend that you email our customer service team [email protected] at for clarification on you order cancellation.

If your estimated delivery date has passed and you haven’t received your order or you are concerned by the current tracking status, please contact our Customer Service team via email at [email protected] and they will be happy to help you.

If an item is missing, please contact our Customer Service team via email us at [email protected] with the order number and the missing item's name and sku number and we will resolve the issue for you as quickly as we can.

We want to sort out any issues with faulty items straightaway. As soon as you discover a fault, please contact our Customer Service team via email at [email protected]. Please include your order number, the faulty item's name and sku number, and a description of the fault and we will work to have the resolved for you as quickly as we can.

See our size guide to measure your right fit. Convert from centimeters (CM) to Euro, UK, or US sizes. All Under Armour shoes are currently in US size. Find your fit with the Under Armour size guide.

All footwear is listed in US sizes. To find your best fit please use our size guides. 

Currently we do not have a pre-order function, but if you would like to be the first to know about new product launches, sign up to receive our newsletters at the footer of our website.

We appreciate your enthusiasm, but at this time we do not offer customisation of our garments. We recommend that you consult a qualified screen printer or heat sealer in your area and you can provide the following information:

• The temperature we use for our heat seal is estimated to be about 163- 177 degrees Celsius
• The pressure we use is 40 PSI and the dwell time is 12 seconds
• Please note that the temps, PSIs and flash (dwell)times may vary if a printer is using another type of heat seal
• It is best not to screen print or heat seal Under Armour compression gear; if you desire personalisation, our Loose fit products are a better choice.

Unfortunately we do not currently offer gift cards of vouchers for purchase online. 
We are considering this in the future. 

HEATGEAR® - WEAR THIS TO FEEL COOL, DRY & LIGHT.

Ideal for days when it’s 20 ºC and above, our signature HeatGear® line delivers a highly breathable construction that wicks sweat to the surface to keep you cooler, drier, and lighter than ever.

COLDGEAR® - WEAR THIS TO FEEL WARM, DRY & LIGHT.

Ideal for days when it’s 13 ºC and below, ColdGear® features a dual-layer fabric that wicks moisture from the skin and circulates body heat and keeps you warm without ever weighing you down.

ALLSEASONGEAR® -  WEAR THIS TO FEEL DRY & LIGHT. 

Built for when it’s between 13 ºC and 20 ºC, AllSeasonGear® is made from radical fabrics that flex with changing weather conditions to deliver superior temperature regulation and maximum breathability. 

Wash your Under Armour® gear in cold water on a gentle cycle with like colours. Do not use bleach or fabric softener. Tumble dry on low heat, and never use dryer sheets. We also recommend that you place your apparel in a garment bag to protect it from snags caused by Velcro®, eye hooks, or other sharp objects that can be found on other clothing.

Care instructions can be found on the tag of your item. However, in general, machine wash in cold water with like colours. Do not use bleach or fabric softener. Tumble dry on low heat, and never use dryer sheets. We also recommend that you place your apparel in a garment bag to protect it from snags caused by Velcro®, eye hooks, or other sharp objects that can be found on other clothing.

Remove excess dirt and mud with a dry brush. Use a mild detergent and warm water to remove any stains with a sponge or towel. Air dry at room temperature. Please do not place the bag on a heater.

Check the tag on your item for any cleaning information. If it is precious item or a collectible, please contact the Customer Service Team for specific cleaning information. If there is any dust or dirt on it, use a vacuum brush attachment to clean off the dust.

To wash the cap by hand, wet it in the shower or sink. Use cool water unless otherwise instructed by the tag. Try not to overly soak the cap. Put some shampoo on a nail brush or soft toothbrush and scrub the cap clean. Instead of shampoo, you can use a mild detergent. Rinse the shampoo residue off thoroughly, still trying not to overly soak the cap. 

For nylon or knit baseball caps, you can mix a few drops of conditioner in a pitcher or bucket filled with water and use the water to rinse the cap after it is clean. The conditioner will help to soften the cap fibers. When you are finished cleaning the cap, set it on a bowl, balled up towel or a hat stand to maintain its shape while air drying. 

Do not dry the cap in the dryer or it could shrink. Another idea is to blow up a balloon to fit the cap and use tape to hold the cap and balloon upright while the cap dries.

Mix warm water and a small amount of laundry detergent to create a slightly soapy mixture. 

Apply a small amount of the water/detergent mixture to a sponge, soft cloth or soft brush and clean the affected areas.

 Apply a small amount of warm water to another sponge or soft cloth to remove any excess detergent. Dry the shoes at room temperature. Please do not put the shoes close to a heater.

Returns must be initiated within 30 Days of receiving your order. 

For an item to be eligible for return it must be in a resalable condition with tags attached and unworn. To arrange a return please complete our returns and exchanges form here.

Our return policy allows returns or exchanges for 30 days from the date of purchase.

Items being returned bust be in original condition, unworn and with all tags & labels still attached as per our returns & exchanges policy.

You can expect your refund to be processed within 5 business days or fewer, after our returns department receives the returned item.

If you'd like to start a return, please complete our return and exchanges form here.

We’re sorry your item isn't in the condition it should be!

Please contact our team with an image of your damaged item for further assistance.

We are sorry to hear you received the wrong item in your order! Please contact our team here for further assistance.

Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately

Your refund will be processed within 5 business days from the date our team receives the returned goods. We are unable to process any refunds without our team first receiving and inspecting the items in question. 

Once a refund has been issued, you will receive an email from us notifying you that it has been processed. All funds will be refunded to the original payment method.

If it has been over 10 working days since your return arrived at our warehouse please contact our Customer Service Team at [email protected] and we will investigate the delay.

At this point in time all online orders must be returned via our online Returns and Exchanges process and can not be returned to any of our retail stores. 

This offer is only valid on underarmour.co.nz for orders that exceed NZD$150.00. 

FREE delivery will automatically be applied in checkout once your order value exceeds $150. There is no need to apply a coupon to activate this offer. 

The Free Delivery applies to New Zealand addresses only. This offer is not valid in conjunction with any other Under Armour offer, internet offer or delivery offer unless specifically stated. Under 

Armour reserves the right to modify or terminate a promotion at any time without notice. All orders are subject to acceptance under Under Armour's standard terms and conditions.

To apply a promo or discount code:

• Proceed to checkout and enter your code in the discount code field in the order summary.

• Click apply to see your new total before finalizing your order.

• Only one code can be used per order unless otherwise specified. 

If you’re having trouble entering your promo code, please try clearing the cache on your web browser or trying on a different device.

Under Armour promotions and offers are only valid on underarmour.co.nz. The offers apply only to personal orders. Orders placed outside of the specified dates are not eligible for these offers and the offers cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated.

All orders are subject to acceptance under Under Armour's standard terms and conditions.

The discount offered will be shown on the product page and applied at checkout, if there is a promotional code this must be entered at checkout for the promotion to apply. 

Orders that are considered to be commercial may be excluded from these offers. 

The offers are only valid while stocks last and are subject to availability. 

Normal return policy applies to these offers. 

These offers are not valid in conjunction with any other Under Armour offer, internet offer or delivery offer unless specifically stated. 

Under Armour reserves the right to cancel orders, modify or terminate a promotion at any time without notice.

You can find all our licensed Under Armour stores and stockists here in our store locator.